Patient Information
Everything you need to know about your visit, from registration to financial options.
Surgical Expertise
Oral and maxillofacial surgery requires additional years of hospital-based surgical and anesthesia training after graduation from dental school. Drs. Tran and Graves manage a wide variety of problems relating to the mouth, teeth, and facial regions.
We practice a full scope of oral and maxillofacial surgery with expertise ranging from dental implant surgery and wisdom tooth removal to corrective jaw surgery. This includes techniques designed to rebuild bone structure with minimal surgical intervention and optimal patient comfort. Our doctors can also diagnose and treat facial pain, facial injuries, and fractures.
Dedicated Staff
Rest assured, our dedicated staff, comprising certified oral and maxillofacial surgical assistants, is well-versed in IV sedation administration and surgical assistance.
Our administrative personnel are informed, CPR certified, and knowledgeable about health and insurance policies to ensure a seamless patient experience.
Your First Visit
Your initial appointment will consist of a consultation explaining your diagnosis and treatment options. Usually, surgery is performed on a second visit.
Please bring:
- Surgical referral slip
- X-rays (if applicable)
- List of medications
- Insurance cards
Payment Options
We deliver the finest care at the most reasonable cost to our patients. Payment is due at the time service is rendered unless other arrangements have been made.
Accepted
Visa, MasterCard, Discover, Amex, CareCredit
Online Registration
Appointment confirmed? Use our secure, convenient, and paperless registration experience. Complete your forms online before your visit.
Pre-Register NowPrivacy & HIPAA
Your health information is strictly protected. We adhere to all HIPAA federal regulations regarding the privacy of your medical records and digital data.
Scheduling Your Visit
Our commitment to your care extends to our scheduling practices. Operating from Monday to Friday, we strive to minimize your waiting time while accommodating various oral surgery services.
Emergency cases may arise, causing occasional delays. We appreciate your understanding and patience as we provide urgent care to those in need.
Office Hours
Insurance & Payment Options
In our office, we offer high quality care and payment options that work for all of our patients. Below you will find a list of insurance and payment plans that we accept. If you don’t see your preferred method on our list, please call our office to find out what other options may be available to you.
Dental Insurance
We will work with any insurance that gives you the freedom to choose your provider. We are in network with some insurance plans and out of network with others. Please contact us directly for a complimentary benefits analysis and we will show you how your dental insurance is expected to participate in your care.
Standard Payment
Cash or Check are always accepted at time of service. For your convenience, we also accept Visa, MasterCard, and Discover.
Financing
We accept CareCredit and offer Compassionate Finance plans. Please apply in our office for these prior to your procedure.
Important Financial Policies
Payment Due: Payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at (325) 437-3100.
Insurance Processing: As a courtesy, we will bill your insurance company and track claims. Most companies respond within 4-6 weeks. Any remaining balance after your insurance has paid is your responsibility.
Monthly Statements: We will send you a monthly statement. Please call our office if your statement does not reflect payments made by your insurance company.
Responsibility: Please remember that you are fully responsible for all fees charged by this office regardless of your insurance coverage.